Shipping & Delivery Policy
We understand that timely delivery is essential for a well-planned ceremony.
Our shipping process is carefully coordinated to ensure your materials reach you safely and in excellent condition.
1. Production & Dispatch
All products are prepared and dispatched after:
• Final artwork approval
• Confirmation of the balance payment
Production timelines may vary depending on the product type, quantity, and finishing requirements.
Once production is completed, dispatch will be arranged accordingly.
2. Delivery Timelines
Delivery timelines are estimated based on:
• Production completion
• Delivery location
• Courier partner schedules
While we make every effort to ensure timely delivery, transit timelines may vary depending on external logistics factors.
3. Shipping Charges
Shipping and delivery charges are calculated based on:
• Final packed weight
• Number of packages
• Delivery location
The exact shipping charges will be shared once the final product specifications and delivery details are confirmed.
4. Packaging & Handling
All products are carefully packed to ensure protection during transit.
Special attention is given to printed materials and presentation items to maintain their quality upon delivery.
5. Delivery Coordination
Once dispatched, shipment details and tracking information will be shared to help you monitor the delivery.
We remain available to assist you with any coordination required during the delivery process.
6. Important Note
We recommend planning the schedule with sufficient buffer time to accommodate production and delivery, especially for time-sensitive ceremonies.
Imaginations will coordinate the design and production process, while shipping is handled through trusted logistics partners.
